Examiner Shantell Heiber

Grant ratio: 69.7% (47th percentile in Art Unit 2645 among examiners with at least 20 applications). Average office actions per grant: 2.46. Most common rejection type: §103.

Recently active Last office action in data: August 2026
Grant ratio 69.7%
Average office actions / grant 2.46
Compared with Art unit About average
Compared with Work group About average
Compared with Technology center About average
Compared with USPTO About average

Examiner record

Examiner ID
81709
Primary art unit
2645
Work group
2640
Technology center
2600
Applications
848
Granted applications
591
Examiner phone
(571) 272-0886

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Peer comparisons

GroupExaminersAverage grant ratioAverage office actions / grant
Art Unit 34 62.4% 2.16
Group 226 57.7% 2.06
Tech Center 1,754 57.4% 1.88
USPTO 16,475 52.7% 1.98

Office actions per application

Average office actions per application 2.58 2,190 office actions across 848 applications
Applications with office actions 100.0% 848 applications
Office actionsApplicationsShare of applications
No OA observed 0 0.0%
1 OA 331 39.0%
2 OAs 198 23.3%
3 OAs 120 14.2%
4 OAs 69 8.1%
5+ OAs 130 15.3%

Each application is counted once. “5+” includes all higher counts.

Grant history

0.0% 25.0% 50.0% 75.0% 100.0% 2008: 32.1% 2008 2009: 47.5% 2009 2010: 67.6% 2010 2011: 67.5% 2011 2012: 70.5% 2012 2013: 71.7% 2013 2014: 73.9% 2014 2015: 79.5% 2015 2016: 83.3% 2016 2017: 83.1% 2017 2018: 86.0% 2018 2019: 89.4% 2019 2020: 84.1% 2020 2021: 89.7% 2021 2022: 80.0% 2022 2023: 88.1% 2023 2024: 81.6% 2024 2025: 45.0% 2025 2026: 0.0% 2026

Recent ratios may be lower while applications remain pending.

Yearly counts
YearApplicationsGrantsGrant rate
200828932.1%
2009401947.5%
2010372567.6%
2011402767.5%
2012443170.5%
2013463371.7%
2014463473.9%
2015443579.5%
2016484083.3%
2017655483.1%
2018504386.0%
2019474289.4%
2020443784.1%
2021292689.7%
2022403280.0%
2023423788.1%
2024494081.6%
2025602745.0%
20264900.0%

Rejections by office-action stage

Office-action stageActions observed§101§102§103§112
Action 1 848 2.5% 13.6% 75.2% 0.4%
Action 2 517 0.8% 11.4% 84.7% 0.8%
Action 3 319 0.6% 6.0% 91.5% 0.3%
Action 4 199 0.0% 4.0% 94.5% 0.5%
Action 5 130 0.0% 1.5% 98.5% 0.0%
Action 6 74 0.0% 1.4% 94.6% 0.0%
Action 7 46 0.0% 0.0% 100.0% 0.0%
Action 8 28 0.0% 0.0% 100.0% 0.0%
Action 9 19 0.0% 0.0% 100.0% 0.0%
Action 10 5 0.0% 0.0% 80.0% 20.0%

Section 101 rejections

Last 3 years 1.6% 5 of 311 office actions
All years 1.2% 27 of 2,190 office actions
Change +0.4 pts Percentage points

Last 3 years: 2023-08-28–2026-08-28. All years includes every dated office action in the data.

By year

0.0%
0.5%
0.7%
0.8%
0.0%
0.8%
2014: Alice
0.0%
4.0%
0.0%
3.1%
5.3%
2019: PEG
2.2%
0.0%
0.0%
1.6%
3.9%
2024: AI examples
1.9%
2025: August memo
0.0%
3.4%

Each bar is the percentage of office actions with a §101 rejection.

PTAB appeals

Matched decisions: 12. Merits outcomes: 12 affirmed, 0 affirmed in part, and 0 reversed.

Full reversal rate
0.0% 0/12 decisions
Full or partial reversal rate
0.0% 0/12 decisions
Median appeal duration
27.8 months
New grounds of rejection
0
Recent decisions
DecisionApplicationOutcomeIssues
Mar. 6, 2026 18/239,364 Affirmed §103
Jun. 13, 2022 16/367,447 Affirmed §103
Jan. 13, 2020 12/122,705 Affirmed §103
Nov. 4, 2019 15/315,946 Affirmed §103
Dec. 14, 2015 12/705,312 Affirmed N/A
Oct. 26, 2015 10/874,071 Affirmed N/A
Jun. 8, 2015 12/169,138 Affirmed N/A
May. 5, 2015 12/713,720 Affirmed N/A
Mar. 6, 2015 11/332,060 Affirmed N/A
Jan. 14, 2015 11/761,537 Affirmed §103
Aug. 19, 2014 11/274,015 Affirmed N/A
Jan. 17, 2014 11/273,716 Affirmed §103

The examiner match uses the last recorded office action before the decision. Reversal rates exclude rehearings, remands, dismissals, and other decisions that did not reach the merits. Data through Aug. 27, 2026.

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